Shipping policy
Shipping Policy
Thank you for choosing Luméra.
We’re committed to delivering your order with care and making the experience as smooth and transparent as possible.
Processing Time
All orders are processed within 1–3 business days.
Once your order has been prepared and shipped, you’ll receive a confirmation email with tracking details.
Estimated Delivery Times
United States
7–15 business days
International
9–18 business days
Delivery times may vary depending on destination and customs processing.
Order Tracking
As soon as your package is on its way, we’ll send you a tracking link so you can follow every step of the journey.
A Note on Delivery
We work with trusted fulfillment and shipping partners to ensure your order arrives safely and efficiently.
Occasionally, customs clearance, weather conditions, or carrier delays may affect delivery times. If that happens, we truly appreciate your patience.
Need Help?
Questions about your order?
Contact us anytime at:
vudinhkhiem.vdk03@gmail.com
We’re always happy to help.
Warm regards,
The Luméra Team